Telephone Calls

We encourage patients to call with questions concerning their medical problems. The office staff has been trained to answer many of your questions, and they will relay your questions to the doctor. For questions other than emergencies, your call will be returned or responded to at the earliest opportunity.

Please remember that many disorders have the same symptoms, so requests for treatment may often require additional telephone calls and requests for information, or an office visit for examination.

We have installed a telephone system for the convenience of our patients. The system will transfer your calls to our telephone attendant or to the member who can best help you.

 

After-Hours Telephone Calls

If you find it necessary to contact the doctor after normal office hours, please call our office number for information. The answering service is also available at 410-326-8100 for after-hours and weekend coverage. Your call will be returned at the earliest opportunity.

This practice does not renew routine prescriptions or narcotic prescription after-hours as your records are not available for review by the physician. Please leave a voice mail message with your pharmacy so that your records can be reviewed and verified the next day and your prescription refilled during usual business hours.

Urgent & Emergency Care

We recognize that emergent situations arise, and we will do our best to respond to your problem promptly. In the event of a severe situation where you are unable to reach us immediately, go directly to the emergency room. If the situation is not emergent, but one where you wish to contact the doctor, please telephone the office and the doctor will be notified of the emergency and the staff will relay his directions.

Emergency Room Visits outside office hours no longer require pre-authorization by your doctor but should be reported to your physician within 24 hours following your visit. Be aware of your health plan limitations.

For life-threatening conditions, always call 911

When to Go to the Emergency Room

Experts say these symptoms require an Emergency Room visit:
- Difficulty breathing or shortness of breath
- Chest or upper abdominal pain or pressure that lasts two minutes or more
- Severe, persistent abdominal pain
- Loss of consciousness or sudden dizziness and weakness
- Sudden changes in vision or difficulty speaking
- Confusion or changes in mental status
- Severe or persistent vomiting or diarrhea
- Severe sprain, suspected broken bone or deformity

 

Calvert Memorial Hospital operates Urgent Care Centers. The centers, which treat adults and children for minor medical emergencies, have lab and X-ray services on site. These centers do not take the place of your providers at Dr. Nasr's Family Practice.

 

Dunkirk Urgent Care 410-286-7911.

Prince Frederick Urgent Care 410-535-8911

Solomons Urgent Care 410-394-2800.

 

The centers are open weekdays from 5-10 p.m. (Prince Frederick from 2-10 p.m.) and weekends from noon-10 p.m. at all three locations.  They provide after-hours diagnosis and treatment for adults and children with non-emergent illness or injury.

Conditions treated at Urgent Care Centers:
- Minor lacerations where bleeding is controlled
- Animal bites
- Cuts, bumps and sprains
- Fever or flu symptoms
- General wound care
- Bladder infections
- Sunburn or minor burns

 

Dunkirk Urgent Care
(in the Dunkirk Medical Center across from McDonald's)
10845 Town Center Blvd., Suite 108
Dunkirk, MD 20754
(410) 286-7911

 

Prince Frederick Urgent Care
(on the hospital campus at the Medical Arts Center (across from Emergency)
Calvert Medical Arts Center
130 Hospital Road, Suite 102
Prince Frederick, MD
410-535-8911

 

Solomons Medical Center
(in the Solomons Medical Center next to the car wash)
14090 H.G. Trueman Road, Suite 1300
Solomons, MD 20688
(410) 394-2800